Experiences containing housing:
- The tapers on in-work Benefit claims...
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The tapers on in-work Benefit claims were reduced from 65%(Housing Benefit) plus 20% (Council Tax Benefit)to, say, 50%(HB) and 10%(CTB). This would incentivise more Benefit claimants to seek work, and save some ...
Read more (written 27th May). No responses yet. - Housing benefits offices had a few simple...
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Housing benefits offices had a few simple operational rules:
1. We won't accept your application unless you have all the correct documents with you eg bills. 2. If you have all the correct documents we...
Read more (written 2nd Jun). No responses yet. - I worked as head of a 'one stop ...
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I worked as head of a 'one stop shop' for a council for 2 months. The idea was to provide customer focused care at the front desk like 'House of Fraser' and for staff to use 100s of processes by...
Read more (written 5th Jun). 1 response - I ran a 'one stop shop' for ...
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I ran a 'one stop shop' for a council. I.T. was supposed to help - but it was a distraction from human engagement - as the front desk person had to open 'OUTLOOK' to send emails, RISK REGISTER, ...
Read more (written 5th Jun). No responses yet. - Joined up Standards
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Central government once and for all began to work joined up. I work in housing and you could say we are a dog with many tails all of which wag us. We are regulated and inspected by many different channels. i...
Read more (written 24th Aug). No responses yet.
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